// Contact

Talk to AccrediRoad.

Pricing, onboarding, PBS permits, route access, or just working out whether AccrediRoad fits your fleet — drop a message below and a reply will come back within one business day.

Start your workspace → Download the free PBS checklist

Best for operators who need clarity.

Use the form to get help choosing a tier, understand how the platform works, or work out whether your current PBS workflow can be cleaned up.

  • Pricing and plan questions
  • PBS route and permit management questions
  • Fleet onboarding and setup questions
  • Enterprise or larger fleet enquiries

Existing customer support

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// Send a message

Tell us about your fleet.

A short note is enough. Mention fleet size, what you're trying to solve, and whether the main issue is permits, route access, combinations, renewals or onboarding.

Details submitted are only used to respond to your enquiry. See the Privacy Policy for more.

// Operating entity

AccrediRoad Holdings Pty Ltd

Trading as AccrediRoad.
ABN 27 690 415 500

// Response time

One business day

New enquiries get a response within one business day. Existing customers should use in-app support where available.

// Region

Australia-wide

Built for Australian heavy vehicle operators managing PBS permits, route access, approvals and compliance evidence.

// While you're here

Common contact questions.

The questions operators usually ask before choosing a tier or starting their AccrediRoad setup.

How fast can I get set up?

If the tier is picked and fleet information is ready, setup can begin straight after signup. Self-serve digital onboarding is included.

Can I get help choosing a plan?

Yes. Share prime-mover count, how many permits are managed, and which advanced features matter — custom permit overlays, priority support, audit export packs.

Does AccrediRoad support larger fleets?

Yes. Fleet Plus and Enterprise are designed for operators with larger PBS operations, more users and stronger onboarding needs.

Can I export my data?

Yes. Fleet and compliance data remain accessible. Higher tiers include audit export packs and reporting capability.

Start your workspace → Download the free PBS checklist