Terms of Service

Last updated: 1/1/2025

1. Introduction

Welcome to AccrediRoad (ABN: 89197257958). By accessing or using our services, you agree to these Terms of Service. If you do not agree with any part of these Terms, please refrain from using our services.

2. Eligibility

Our services are intended for business operators managing NHVAS compliance. By using our services, you confirm that you are:

  • Authorized to act on behalf of your business

  • Responsible for ensuring compliance with NHVAS requirements and Australian heavy vehicle regulations.

3. Privacy and Data Use

We respect your privacy and handle personal data in accordance with the Privacy Act 1988 (Cth). Any information provided to us will be used solely for delivering, improving, and securing our services. For more details, please refer to our Privacy Policy.

4. NHVAS Accreditation Disclaimer

4.1 Accreditation Support Only – No Automatic Certification

AccrediRoad provides NHVAS Accreditation Setup Packages that include policies, procedures, logs, and compliance tools. However, purchasing a package does not automatically grant NHVAS accreditation.

To obtain official NHVAS accreditation, businesses must:

  • Submit a formal application to the National Heavy Vehicle Regulator (NHVR)

  • Undergo an independent audit by an NHVR-approved auditor

We are not responsible for the outcome of any accreditation application or audit.

4.2 No Guarantee of NHVAS Approval

While our products align with NHVAS requirements, AccrediRoad does not guarantee accreditation approval. Accreditation depends on:

  • How the business implements the provided materials

  • Meeting NHVR compliance standards

  • Successfully passing an independent audit

4.3 Client Responsibilities

It is the client’s responsibility to:

  • Implement the provided documents correctly within their business

  • Submit an NHVAS application to NHVR

  • Arrange an NHVAS-approved third-party audit

  • Maintain compliance before and after accreditation

4.4 No Legal or Regulatory Advice

AccrediRoad provides informational templates and compliance tools. We do not offer legal or regulatory advice, and businesses should seek guidance from an NHVR-approved auditor or consultant for accreditation assistance.

5. Service Fees & Payments

By purchasing our services, you agree to:

  • The fees displayed at checkout

  • The payment terms and applicable taxes

  • The non-refundable nature of digital downloads

  • Pricing adjustments that may occur with prior notice

Refunds are provided in accordance with the Australian Consumer Law (ACL).

6. Consumer Guarantees

These Terms do not exclude any rights or remedies available under the ACL. Where permitted, our liability is limited to either:

  • Resupplying the purchased service, or

  • Covering the cost of resupplying the service

7. Termination of Services

AccrediRoad reserves the right to terminate services if these Terms are violated. Users may also terminate their service at any time, but fees already paid are non-refundable.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved under the jurisdiction of Victoria.

9. Updates to Terms

AccrediRoad may update these Terms periodically. Continued use of our services after updates indicates acceptance of the revised terms.