General Questions

🔹 What is AccrediRoad?
AccrediRoad provides ready-to-use NHVAS accreditation setup packages, internal mock audits, and compliance tools to help transport operators streamline accreditation.

🔹 How does AccrediRoad help with NHVAS accreditation?
We provide all necessary documentation, including policies, procedures, logs, and supporting documentation, to help your business meet NHVAS requirements.

🔹 Do I still need to submit an application to the NHVR?
Yes, our packages provide all the documentation you need, but you are required to submit a formal application to the NHVR and undergo an external audit for accreditation. Our process saves you the time and Money.

🔹 Can I purchase all modules together?
Yes! You can buy individual modules (Fatigue, Maintenance, or Mass Management) or get the All-in-One NHVAS Accreditation Package for a discounted price.

🔹 Are these documents compliant?
Yes, all documents are created in line with NHVAS accreditation requirements and are regularly reviewed to ensure compliance with NHVR standards.

Purchasing & Downloading

🔹 How do I receive my documents after purchase?
Once you complete your purchase, you’ll receive instant access to a downloadable ZIP file containing all your documents in Word, Excel, and PDF formats.

🔹 Can I customize the documents?
Yes! Our documents are fully editable, allowing you to tailor them to your business needs while ensuring NHVAS compliance.

🔹 Do I need special software to edit or print the documents?
No, all files are provided in standard Word (.docx) and Excel (.xlsx) formats, which can be edited using Microsoft Office, Google Docs, or similar software.

🔹 What if I lose my files?
You can re-download your purchased files anytime through your account. If you need assistance, contact our support team.

🔹 Do you offer refunds?
Due to the digital nature of our products, refunds are not available. However, if you experience any issues, we’ll work with you to resolve them.

Accreditation & Compliance Support

🔹 Do you offer consulting or audit services?
Currently, we focus on providing NHVAS accreditation setup documentation, but we may introduce audit services in the future.

🔹 How often do I need to review my NHVAS compliance documents?
NHVAS accreditation requires regular internal reviews. We recommend updating your documentation at least annually or whenever NHVR requirements change.

🔹 Do you provide ongoing compliance support?
We offer monthly content updates and compliance tracking through our support plans, ensuring your NHVAS documentation remains up to date.

Website & Support

🔹 Can I get help setting up my NHVAS documentation?
Yes! We provide easy-to-follow instructions with every module, and our support team is available for basic assistance.

🔹 Where can I find free NHVAS resources?
Visit our Free Resources Page to download the NHVAS Self-Assessment Guide and compliance checklists.

🔹 Who do I contact for technical support?
You can reach our support team via the Contact Us page, where we’ll assist with any issues related to downloads, files, or general inquiries.